Online therapy : What do clients think?

The online side of my business is becoming bigger than I ever expected. Despite the challenges of working across time zones and cultures, it has been a rewarding experience so far. Many people reading this will have heard of online therapy but might find it hard to imagine how it works. What better than to hear from people who have been there and done that. Here two of my former patients share their experiences of life in online therapy. Both reproduced with full permission.

I was a reluctant client at first due to my experience of therapists and years of trying to deal with my issues. Someone passed me the details for Dr Jenner’s therapy and I immediately put it in a drawer and forgot about it. Online therapy…what next?..I thought. Surely that cannot be effective, so I forgot about it for a few months. Then something happened for the worse and sent me into a spiral that left me depressed with no hope of recovery and resigned to my fate.I had experienced the triple whammy…financial, health and personal problems all at the same time and I felt desperate. As always happens, I could not find his details at first and that depressed me even more. I searched on the internet, found him and made tentative contact. I sent a long email, not really knowing who would read it, if anyone would read it and unsure of the response. I felt bad that I had spilled my guts to a total stranger and regretted my decision to write. Just as I was going to bed one night, I received my answer. Dr Jenner wrote me a long reply that seemed just to fully understand what I was going through. He didn’t offer solutions, just compassion and empathy and I felt better that at least one person in this wretched world seemed to understand what I was going through. He suggested that we get together online via video and talk about he might be able to help me. I asked him if it would be ok if we did that on the phone first and we set up the call. He called me one evening and we spoke for about an hour….he didn’t say much but what he did say mattered and I felt understood. I signed up for a course of therapy and I started in May 2012. Due to my financial problems at the time, he allowed me to pay over a period of time. This enabled me to start. Two hours before our first video session, Dr Jenner called me and asked me if I had any questions and put me at ease about appearing on video.The first session was easier than I had anticipated and I found myself getting more and more comfortable as time went on. It was great to think that I didn’t have to go into town to see my therapist and I guess that is the big advantage for many people. What I found amazing was that Dr Jenner gave me assignments to do from a self-help book between sessions and I was free to contact him by phone or mail if I hit a rough patch. This was never the case with other therapists. I always got an answer within 24 hours, mostly in the evenings. Was the treatment effective…certainly. I found that Dr Jenner centered first on the things I could change quickest…things that would have a real positive effect on me and he gave me constant encouragement to set small goals and not procrastinate. We are now nine months down the line and I am taking a little hiatus while I go back to my past and rectify a few things. I will be back in therapy in a few months. Despite my early misgivings, Dr Jenner has become a trusted confidant. He has allowed me to get close enough while still keeping the boundaries needed for therapy. I cannot imagine my life now without him in it or doing therapy any other way.

Client  2

“I’m so glad my experiment with online therapy has worked out so well. Some of the best help I’ve received has been from people I have met online. I ran into Dr. Jenner through a random act of kindness he bestowed upon me online. He had very little to gain from that kindness. I subscribed to his blog, and his posts made a lot of sense to me. I feel like he understands people, and I’ve found that he is a brilliant problem-solver. He’s also quite honest and ethical. He pays attention and works very hard to solve difficult dilemmas. When I asked for his help, I admit I was mainly curious, but right away, Dr. Jenner’s approach got me to realize I can actually get something done in therapy.   I quit seeing a therapist who I’d been going to for over ten years, as a result. I requested that Dr. Jenner be honest with me, and I believe he has been. I have asked for that for a long time. What a time-saver this is. My husband was initially very skeptical about me choosing a therapist who lives on another continent. Then he learned that Dr. Jenner has been very considerate of his feelings too.” I feel that he is a very safe bet for online, long distance therapy.

Dr. Nicholas Jenner is a Counseling psychologist in private practice working with individuals,couples,  groups and companies globally. Online therapy is, in his experience, effective for treating a number of major conditions. Are you having issues that you need to talk through? He has a range of plans that can help you get the help you need.  Online Therapy details : Here ……

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